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Beware of that 'tech support' phone call

Many people have reported being called from someone claiming to be a 'tech support' person from some company.  Maybe you have heard of this company, and maybe your have not.  These calls have even come into our office!

It is amazing what they people will try to get you to do.  Most of the time, they claim that they have been monitoring something coming from your computer and have been doing so for months.  Sounds serious doesn't it?  Well don't worry, it's not.  They also usually want you to allow them to come into your computer remotely so that they can help you fix it.  Sometimes they as for a small 'fee' and sometimes they offer to do it out of the goodness of their heart.  Either way, never let anyone you don't know onto your system.  No legitimate company will call you to tell you that you have a problem with your computer.  Just tell them that no thank you and hang up the phone.

 

Think that will end it?  In some cases yes, but in many cases they call right back and apologize for being disconnected from you.  They insist it is a very serious matter and needs to be fixed right away.  Even if you tell them to contact a company like ours because we take care of your computer needs for you, they will insist that it is to hard for someone like us to fix and still offer.  Just give them the contact information for Three Creeks Computing and hang up the phone.  We're not too worried, they never call here anymore. 

 

Abover all, NEVER give out any type of payment information and NEVER allow them into your computer.  If you are worried that maybe you do have something going on inside of your computer, you can always call us and we will help you determine if anything is really happening and how to fix it!

 

Take care and happy computing!

 

Andrew

 

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